SHOPLAFA guarantees all of our merchandise to be free of manufacturing defects and will accept any defective item for exchange. If your item is defective, please send us an image via email to firstname.lastname@example.org within 14 days of purchase (arrival date) and we will exchange it for you.
All exchanges or returns requests must be informed within 14 days of receiving goods. Any requests received after 14 days will not be accepted. All exchanges must be unwashed, unworn, unused, and in their original condition with receipt in the package.
We will only refund shipping charges if we discover that we were responsible for sending the wrong item or the item sent was defective.
NO REFUNDS WILL BE ISSUED ON ANY ITEMS FROM www.shoplafa.com NON-SALE OR SALE ITEMS. STRICTLY EXCHANGES OR STORE CREDIT ONLY.
Prior to exchanging the item(s):
Please contact us via e-mail to inform us of your return and what you would like to exchange for:
PLEASE DO NOT SEND PACKAGES BACK WITHOUT E-MAILING US FIRST.